We're excited to announce a major new capability in Community Enterprise: artificial intelligence is now built directly into the platform.

Over the past several months, we've been working on integrating AI technology into the tools our clients use every day — and the first features are now live. This isn't a bolt-on or a third-party add-on. AI is becoming part of the core platform, designed to make the work our nonprofit and business clients do faster, easier, and more effective.

What We've Built

At the foundation, we've created a flexible AI integration that connects Community Enterprise to leading AI providers. We started with Anthropic's Claude as our first supported AI vendor, with OpenAI and Google Gemini coming soon. This multi-vendor approach means you'll have choices — whether you already have a relationship with an AI provider or you're looking for the option that best fits your budget and needs.

The integration is built to be secure and straightforward. Your API credentials are encrypted and stored safely within your existing platform settings, right alongside other integrations you may already use. If your organization operates multiple sites or chapters, each can have its own AI configuration — or share a single one across the entire organization.

The First Feature: AI Content Assist

The first AI-powered feature we've released is Content Assist — an intelligent writing partner that's available anywhere you create content in Community Enterprise. Whether you're writing a blog post, composing an email, crafting an event description, or drafting a fundraising appeal, AI Content Assist is right there to help.

It works in two ways. In Generate mode, you describe what you need — "Write a blog post announcing our Spring Gala" or "Draft a donor thank-you letter" — and the AI produces a polished first draft you can review and insert into your editor. In Rewrite mode, you can select content you've already written and ask the AI to improve clarity, adjust the length, change the tone, or fix grammar issues.

You choose the content type and tone that fits your needs, and the AI tailors its output accordingly. A fundraising appeal gets a different treatment than an event announcement, and a heartfelt tone reads differently than a professional one.

We'll have more to share about Content Assist in a dedicated post soon.

What's Coming Next

Content Assist is just the beginning. We're actively developing and exploring several additional AI-powered features:

Business Card Scanner — Use your phone's camera to snap a photo of a business card, and let AI extract the name, title, company, phone number, email, and address into a new contact record. No more manual data entry at conferences and events.

Contact & Donor Insights — Select a contact and get an instant, plain-English summary of their history with your organization: giving patterns, event attendance, recent interactions, and key notes. Invaluable preparation before a meeting, phone call, or donor visit.

Document Analysis — Upload a PDF or document and ask questions about it. "What are the key requirements in this grant?" or "Summarize the action items from these meeting minutes." Let AI do the reading so you can focus on the decisions.

Smart Search — Ask questions about your data in natural language. Instead of building complex filters, simply ask: "Show me everyone who donated over $500 last year but hasn't given yet this year."

Meeting Notes — A streamlined mobile interface for logging notes during or right after a meeting, with AI that can clean up your rough notes, extract action items, and suggest follow-up dates.

A Mobile-Friendly Future

Many of these features are being designed with mobile use in mind. We know that your work doesn't always happen at a desk — you're at events, in meetings, visiting donors, and attending conferences. We're building a lightweight, mobile-friendly interface that gives you quick access to the tools you need most when you're on the go, without trying to squeeze the entire admin experience onto a phone screen.

Choose Your AI Provider

We believe you should have choices when it comes to AI. Some organizations may prefer one vendor over another for reasons of cost, capability, or existing relationships. That's why Community Enterprise is designed to work with multiple AI providers:

• Anthropic (Claude) — Available now. Known for thoughtful, high-quality responses and strong document analysis capabilities.
• OpenAI (GPT) — Coming soon. The most widely recognized AI platform with a range of models at different price points.
• Google Gemini — Coming soon. Competitive pricing with a generous free tier that may be especially appealing for smaller organizations.

Each client manages their own AI provider account and API key, so you have full control over your costs and usage. Your data stays between you and your chosen AI provider — Community Enterprise simply facilitates the connection.

Getting Started

If you're interested in enabling AI features for your organization, reach out to us. We can help you set up your AI provider account, configure the integration, and start putting these tools to work for your team.

This is just the beginning of what AI can do for your organization within Community Enterprise. We're committed to bringing you practical, valuable AI capabilities that make a real difference in your day-to-day work — not technology for technology's sake, but tools that genuinely save time and improve outcomes.

Stay tuned for more updates as we continue to roll out new AI-powered features.