Case Study - UnidosUS: Streamlining Affordable Housing Efforts

UnidosUS (formerly National Council of La Raza) is a non-profit organization that works to create opportunities for Latinos and other underserved communities. For over a decade, UnidosUS has been using CitySoft's Community Enterprise software platform to support their affordable housing efforts. Here's how CitySoft has helped UnidosUS efficiently manage their activities and save money.

Online Applications

UnidosUS' Learning Alliance has managed over 23,000 submissions to more than 500 separate online applications through CitySoft's platform. These applications cover a wide range of eLearning activities and scholarships focused on housing for underserved communities.

With our built-in Form Builder, UnidosUS can easily create their own custom forms and post them to the website.  The application form tools allow them to add a wide range of options such as automated certificates, workflows, admin-only application evaluations and more. 

With CitySoft's user-friendly and flexible platform, UnidosUS is able to manage a high volume of applications efficiently.

E-learning Event Registration

UnidosUs' Learning Alliance has also managed over 20,000 event registrations to more than 800 events and webinars related to affordable housing since 2007.  UnidosUS' staff can create their own custom registration forms for their events, track attendance, run event reports, and award event certificates through the platform.  Their event registrants can login and track all their events and classes over time.  

CitySoft's low cost and policy of charging no additional transaction fees have allowed UnidosUS to realize significant savings relative to other event registration alternatives.  In keeping with CitySoft's mission, these savings allow UnidosUS to focus more of its resources on mission activities rather than paying for over-priced technology.

Document / Report Management Portal

UnidosUS' Housing and Financial Empowerment group has used CitySoft's platform to manage the time consuming and complex process of managing compliance reporting for it's extensive network of community partners and grantees. Through CitySoft's platform, UnidosUS' partner organizations can log in to a partner portal and upload reports of many different types and formats.  They can see and manage a full history of past reports.  And UnidosUS staff can search, access, and report on the compliance documents uploaded by its community partners.  Over many years of usage, UnidosUS' partner organizations have uploaded over 30,000 reporting files through CitySoft's Community Enterprise platform.

Flat Rate Pricing Model

Unlike most online software platforms, CitySoft does not base fees on logins, usage, or modules. Instead we charge a low flat rate for all modules. This means that UnidosUS does not face any price increases as more partners log in to use the portal and as overall usage increases. With CitySoft's flat rate pricing model, UnidosUS has been able to save a significant amount of money and direct those funds towards their affordable housing initiatives.


Problems Solved - Money Saved

With CitySoft's platform tools, UnidosUS is able to efficiently manage the high volume and complex activities of a large organization - and its many partners and constituents - at a low cost. The extensive fees that they save relative to other platforms can be directed back into the more important work of supporting affordable housing nationally. With CitySoft's support, UnidosUS can continue to make a positive impact in underserved communities across the country.