Donations

Online Giving That Lands Straight in Your Donor Records

Accept gifts online through a donation form you control, and see every gift appear on the donor's contact record the moment it's made. Track funds and campaigns, follow pledges through to payment, and answer "how much has this person given?" and "who gave last year but not this year?" without opening a spreadsheet.

CitySoft Donations dashboard showing total revenue, unique donors and average gift, charts for donations by year and by stage, a 12-month revenue trend, and a top donation campaigns table

What You Can Do

Online Donation Forms

Visitors pick a fund, enter an amount, and pay in one step. Honor and memorial gifts have their own form, so tribute details are captured with the gift.

Funds and Campaigns

Set up the funds people can give to - annual fund, building campaign, scholarship - and attach one to every gift, online or offline. Label each gift with a campaign, and the dashboard ranks your top campaigns by revenue.

Donor Segments and History

A Donors list shows the people who gave, not just the gifts - with live counts for major donors, new donors, lapsed, consecutive givers, and LYBUNT and SYBUNT. Click a segment to filter the list, or a name for that donor's lifetime giving, average gift, largest gift, and full gift history.

Pledges and Pipeline Stages

Follow pledges and open gifts through stages you define - open, pending, paid, cancelled - so nothing that was promised gets forgotten.

Import Giving History

Bring past gifts in from a spreadsheet. The import matches donors by ID, email, or name and flags likely duplicate gifts before anything is saved.

Dashboards and Receipts

See revenue, unique donors, and average gift by month and year. Receipts go out automatically and can be resent any time.

See Donations in Action

Schedule a personalized demo and see how CitySoft can simplify your online giving.

Request a Demo