MessagesVisitor Messages, Comments, and Voice Notes - Moderated and Tracked Messages covers the ways people talk back to your site and the personal notes you send in return. Moderate visitor posts and comments before they go live, filter out spam automatically, and send a recorded voice message from a link on your own domain when an email isn't personal enough. 
What You Can DoApprove Before It Goes LiveVisitor messages and comments land in a pending queue. Approve, hold, or delete them, and nothing appears on your site until you say so. Spam and Profanity FiltersKeep your own word lists. Anything that matches is flagged automatically, on message boards and on the "email this to a friend" feature alike. Personal Voice MessagesRecord or upload a short audio message and get a private link on your domain to paste into any email - a donor thank-you, a prospect reply, a support answer. Know When It Was HeardSee whether a voice message was opened and actually played, how many times, and when. Messages expire and clean up after themselves on a schedule you set. Email-a-Friend LogEvery time a visitor shares a page by email, you can see it. Search the log, review the details, and remove anything that shouldn't be there. Voicemail InboxGive your organization a phone number that rings to a voicemail inbox in the admin. Listen in the browser, mark messages read, and review the call log. Works Great WithSee Messages in ActionSchedule a personalized demo and see how CitySoft keeps your conversations with visitors and members in hand. Request a Demo |