Membership Management

Join, Renew, and Manage - Online and Automated

Handle every aspect of membership for individuals and organizations - online registration, automated renewal reminders, self-service profile updates, members-only content, and detailed reporting. Members join and renew on your website while the platform keeps everything organized behind the scenes.

CitySoft Membership Management module showing membership dashboard and member records

What You Can Do

Automated Renewal Reminders

Set up custom-designed reminder emails with merge fields on a schedule - 90 days before expiration, 5 days after, or any interval you choose - so members are always prompted to renew on time.

Online Join & Renew

Individuals and organizations can register and renew their memberships directly on your website. Confirmation emails are sent automatically and can be fully customized.

Flexible Membership Types

Create membership types for individuals or organizations with either a fixed end date (e.g., 12/31) or a rolling duration (e.g., 12 months from date joined) - whatever fits your membership model.

Self-Service Profiles

Both individual and organization members can update their profiles online, including custom fields - reducing admin work and keeping your data current.

Auto-Updating Email Lists

The Email module automatically maintains lists like "All Active Members" and "All Inactive Members." Create segmented member email lists via the Reports module that stay in sync as membership status changes.

Members-Only Content

Restrict website content, documents, and online communities to active members - giving them a reason to stay current and providing exclusive value for their membership.

See Membership Management in Action

Schedule a personalized demo and see how CitySoft can streamline your membership operations.

Request a Demo